Our mission at Mobius is to inspire a love of math in every student by reinventing how it is taught. In support of that, we are committed to protecting the privacy of everyone using our platform, and providing a safe and secure online learning environment. Mobius is committed to only collecting the information needed to individualize a student’s learning, enable progress monitoring for parents, and optimize the learning and teaching experience.
We are deeply committed to creating a safe and secure online environment for you.
Mobius does not permit third-party advertising in our games, and Mobius does not sell, lease, or otherwise trade for value any personal information of students, parents or teachers.
Information you have provided is only used to provide and improve our services, and to offer you the best learning experience we can.
This Privacy Policy describes the way in which Mobius Labs Inc. (“Mobius,” “we” or “us”) collects, uses, discloses, and safeguards personal information provided to us by students, parents, guardians, teachers and others (collectively “Users” or “you”) when they play our games or use our website, downloadable apps, or other services we provide at mobius.academy or any other location that links to this Privacy Policy (collectively referred to as the “Services”).
By making use of our Services, you expressly consent to the information handling practices described in this Privacy Notice.
Your use of the Services and any information you provide on the Services are subject to the terms of this Privacy Policy, which is incorporated into and subject to our Terms of Use. Any capitalized terms used but not defined within this Privacy Policy have the meaning given to them in our Terms of Use.
At Mobius, we take the information you provide to us very seriously and we strive to put you in control of decisions around your information.
We collect information when Users visit our website or create an account to use the Services. The types of information we collect vary depending on the type of User who engages the Services, including:
A Student User account can be linked to one or more Parent Users in order to facilitate a continuous learning journey for that Student User. Any Parent Users linked to that Student User account will have access to the information in that account, including activity recorded about that Student.
A Teacher User may be given temporary access to select information in a Student User account when assigned a class including that Student. This is for the purpose of planning, running, and reporting on the performance of the Student and the class. This temporary period will not exceed 2 weeks in advance of the class and 4 weeks after the class.
More information on each type of account can be found in our Terms of Use. To learn more about what type of information we collect on each user account, see this page.
We limit the information we collect from students to the minimal amount needed to use our service; often a name, year of birth and time zone. We do not ask for information, such as gender, email, address, or student ID.
Mobius may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts.
When registering with Mobius, Parent Users are asked to provide personal information, including but not limited to their first and last name, email address, and a password for their account. Mobius may also collect information regarding Student Users associated with Parents for purposes of linking the Student and Parent accounts.
For Parent Users with a paid membership, we may also collect payment information. Note, Mobius does NOT directly store credit card information — all credit card information and transactions are stored by our third-party payment providers.
Teacher Users are asked to provide personal information, including but not limited to their first and last name, email address, and a password for their account.
In addition to information collected directly from Mobius Users, the use of Mobius Services includes the collection of data from the service and devices that deliver these Services.
As Students play Mobius Games or use other Mobius Services, we collect information on the features they interact with, math units they encounter, and questions answered (“Performance Data”). This information could include, but is not limited to, data on which activities a Student completes, the number of questions answered correctly or incorrectly, where the Student is in the curriculum, and time taken to answer questions. We use Performance Data to customize a Student’s educational experience. Where a Parent is linked to a Student, select components of a Student’s Performance Data are reported to that Parent to allow for monitoring of the Student’s progress and to customize the Student’s educational experience.
Where a Teacher User is assigned to a class including a Student, the Teacher User will have temporary access to select components of the Student’s performance data for the purpose of planning, running, and reporting on the performance of the Student and the class. This temporary period will not exceed 2 weeks in advance of the class and 4 weeks after the class.
Like most websites and online services, Mobius and our third-party providers automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services, such as your IP address, your browser type, your operating system, the pages you view on the Services, the pages you view immediately before and after you access the Services, and other information about your use of the Services. All of this information may be collected through use of “cookies,” which are small text files that the Services save on your computer using your web browser and access when you return, and other similar technologies, like “pixel tags,” which are pieces of code placed on a web page that can collect information about whether a User has been to a certain web page or clicked on a specific advertisement.
The information collected through these technologies includes information about the way you arrive at and use our Services, including the pages you visit, the links you click, how frequently you access the Services, or whether you open emails or click links contained in the emails we send you. It also includes information about high-level geographic location, such as a User’s state or region as approximated by the User’s IP address, for reasons such as associating a User with the appropriate curriculum, product improvement, and sending locally relevant marketing communications to Parent and Teacher Users. We and our third-party providers also collect analytics data, for example through the use of tools such as Google Analytics, to measure traffic and usage trends for the website and to understand more about the demographics and behaviors of our Users.
We and our third-party providers may use the information collected through these technologies for the purposes described in this Privacy Policy, including delivering content, analyzing our Users’ experience on the Services, and delivering advertising to Parents and Teachers when they visit other websites and applications. Cookies and these other technologies placed within the Mobius Game or within other areas of the Services directed to Students will be used only in support of the Services’ internal operations, like providing access to the Games and their features, individualizing content, and improving and optimizing the Services. We do not allow third-party targeted advertising providers to collect information from the Student-directed portions of the Services.
We may obtain information about you or your use of the Services from third parties and sources, such as our vendors, like single sign-on providers you can use to log into the Services, web hosting providers, analytics providers, or advertisers. In certain circumstances, you may give us permission to access your information from some of these services offered by third parties. The information we obtain from third-party services depends on your account/privacy settings with those third parties and the third parties’ privacy policies. You are responsible for reviewing the privacy policies of these third parties and adjusting your settings to meet your preferences. When you access the Services through third-party platforms, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy. Please keep in mind that any information provided to us by a third party may also be subject to that third party’s privacy policy.
We use the Parent and Teacher information we collect for the following purposes:
We use the Student User information we collect for the following purposes:
Mobius does not use personal information collected from Students to individually target advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students.
We use all User information we collect for the following purposes:
From the information collected through the Services, Mobius may create de-identified or aggregated data. What this means is we remove certain identifiers and delineative features of the data collected that make it personally identifiable to a particular User so that it no longer allows a User to be directly or indirectly identified. We may use or disclose such de-identified or aggregated data for lawful and legitimate business purposes, including to analyze, build and improve the Services and promote our business. When we disclose such information, it will not be disclosed in a way that could be used to identify a User.
We only disclose information collected in limited circumstances. We do not disclose the personal information of Students to third parties for marketing or promotional purposes.
We disclose User information to third parties as follows:
We also disclose the categories of personal information listed below to the following categories of third parties that perform certain services to us for our business purposes, provided those service providers agree to safeguard the information, keep it confidential, and use it only for the purposes permitted by our agreements:
The User information we collect is stored and processed in environments designed to allow only authorized individuals to access the infrastructure where this information is stored. Because we understand and respect the trust placed in us to properly protect your information, Mobius takes great care to maintain commercially reasonable standards of data security and protection, and continues to implement those measures for our infrastructure where User information is stored.
Mobius and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. We use industry-standard SSL encryption when collecting or transferring your information. Other safeguards include but are not limited to data encryption, firewalls, multi-factor authentication for our personnel with access to your information, and physical-access controls.
You can protect against unauthorized account access by selecting and protecting passwords appropriately, including using unique, multi-character passwords, ensuring devices are only accessed by those authorized to use them, and taking care to sign out of online accounts (not just Mobius, but all online accounts) after you or your Student Users are finished using them. Access to information associated with User accounts is limited to those Mobius staff members who require such access to support our Services, who are designated and trained to maintain the security and confidentiality of User information.
Information collected through the Services may be transferred, stored, and processed in Canada or any other country where we, or affiliates, or our processors maintain offices, which may not provide the same level of protection for your personal information as your country, state, or province of residence, in which case it will be subject to and may be available to the government under the laws of that jurisdiction, including law enforcement, regulatory, and national security authorities.
We retain your personal information for as long as we have a relationship with you, although we retain the right to delete User accounts after a period of inactivity. After our relationship has ended, we also may retain your personal information for as long as required by law or to investigate or defend against potential legal claims.
Mobius gives the ability to Teacher and Parent Users to access, correct or delete their personal information maintained by Mobius and to withdraw their consent where provided, subject to legal or contractual restrictions. Personal information can be accessed and changed by contacting our customer support. You also can access and review certain account-related details by logging into your online account.
Parent Users also may contact our customer support at any time to request access to, deletion of, or correction of any personal information we have collected from or about Student Users associated with their account, including a request to us to cease collecting personal information from those Student Users. Please be aware a request to delete or cease collecting personal information or withdrawal of consent may lead to closing of the relevant User’s account or the inability to use the products or Services or certain portions of the products or Services.
When a correction, deletion or other change to Student User personal information is requested and validated, Mobius will effect the change as soon as reasonably practicable and in accordance with privacy laws.
You can opt out of receiving commercial or promotional emails from Mobius by following the unsubscribe instructions indicated in the email and manage your communication preferences by contacting customer service.
The laws of California, Colorado, Connecticut, Utah, and Virginia also grant the residents of those states certain rights regarding the collection and use of their personal information. Subject to certain limitations and differences between the states, residents of these states have the following rights:
If you are a resident of one of these states and would like to exercise any of these rights, please submit an email request to privacy@mobius.academy with the subject line, “State Law Rights Request,” and indicate your state of residence. We may need to verify your identity before processing your request, which may require additional personal information from you, or that you log into your Mobius account. In certain circumstances, we may decline or limit the scope of our compliance with your request, particularly where we are unable to verify your identity or locate your information, or as permitted by law. Depending on where you reside, you may also have the right to appeal our decision to decline or limit the scope of our compliance with your request by further contacting us at privacy@mobius.academy and explaining the nature of your appeal.
Depending on where you reside, you may also be able to use an authorized agent to act on your behalf to submit requests to exercise your rights. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.
If you are a resident of the EEA, UK, or Switzerland, the following information applies with respect to personal information (or personal data) collected through your use of our Services. As noted above, Mobius processes personal information consistent with our disclosures in this Privacy Policy.
We process personal information on the following legal bases:
You are entitled to the rights under Chapter III of the EU General Data Protection Regulation and the UK GDPR, or Section 2 of the Swiss Federal Act on Data Protection concerning the processing of your information, which includes rights to access, correct, delete, restrict or object to our use of, or receive a portable copy of your personal information. You also have a right to lodge a complaint with your local data protection regulator. To make a request or otherwise exercise your rights, please contact us at privacy@mobius.academy. To honor such a request, we will need to verify your identity and residency, which may require additional supporting information.
If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page and updating the Last Modified date at the bottom of this Privacy Policy. If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. If we make any revisions that materially change the ways in which we use or disclose the information previously collected from you through the Services, we will give you the opportunity to consent to such changes before applying them to that information.
Please contact Mobius with any questions or comments about this Privacy Policy, your personal information, our third-party disclosure practices, or your consent choices by email at support@mobius.academy.
Last Modified Date: January 7, 2025